Privacy policy

To provide you with the best service we must collect personal data such as name, email, phone number, order information, technical information (i.e cookies).

We collect your data through a contact form, cookies or the integration of other services.

Comments

When leaving a comment on our website, the data present in the form, the IP address and the type of browser are collected to help us detect spam comments.

An anonymous link created from an email address can be sent to Gravatar to see if you use the latter. The privacy policy of Gravatar is accessible here:https://automattic.com/privacy/. After approval of your comment, this will show alongside a public profile picture.

Media content

If you are a registered user we advise you to not upload images in EXIF format as it contains GPS data which could be extracted by other users when downloaded.

Contact form

We keep contact form information for a limited period for our customer service, we reserve the right to use it for commercial purposes in regard to Joseph Malinge products.

Cookies

By leaving a comment on our website, you will be asked approval for saving your name, email address and website in cookies. This is only to facilitate your user experience if you were to later leave another comment. Cookies have a one year expiry date.

By accessing our website, a temporary cookie will be created to check that your web browsers accepts cookies. This cookie does not contain personal data and will be deleted upon closure of your browsing page.

When you are logging in, a few cookies are installed to save your login information and screen preferences. The lifespan of a login cookie is two days, for a screen preference cookie it is a year. If you opt for remember me your login cookie will last two weeks. If you logout of your account, the login cookie will be deleted.

By modifying or publishing a text, another cookie will be saved in your web browser. This cookie does not contain personal data, it only includes the ID of your publication and will expire after a day.

Content for other websites

Articles from this website may include integrated content (videos, images, articles). This integrated content from other websites may act as if the user was accessing this other website.

Those websites may collect your data, use cookies, use external tools and save your interactions with the integrated content if you have an account on their website.

Statistics and measurements

To collect browsing statistics on the website, we use Google Analytics. For more information on the privacy policy, please visit Google Analytics directly.

Joseph Malinge will only use your personal data in accordance with the fulfilment of services offered. Personal data will never be shared with third parties unless the user has given prior consent.

By leaving a comment, the metadata resulting from this action will be stored indefinitely. This enable the automatic approval of comments without having to go through content moderation.

By registering on our website, the personal details of your profile will be stored. Users can access, modify and delete their personal information (except their username). The owner of the website can also access and modify this information.

If you have an account or you have left a comment, you have the right to receive a file containing all your personal data, including the information you have given us. You also have the right to request a deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

Comments left by users may be verified by an automatic spam detection software.

You can contact us through the contact form available on our website or by directly emailing us at: contact@josephmalinge.com

We collect information when confirming orders on our e-commerce platform.

When you visit our website, we collect information on the products you have clicked on:
• we use this to show your recently viewed products.
• We collect data on your location, IP address and browser type to estimate the tax rate and delivery fee.
• We collect data on your address to estimate delivery fees before completing an order.
We use cookies to access your shopping bag data whilst you are browsing on our website.
Note: you can detail your cookie policy, and link to this section from here.
When purchasing a product on our website we will require the following information: name, billing address, delivery address, email address, phone number, payment details and your account details (username and password). This information will be used for:
• Requesting information on your account and order
• Queries (including refund and complaints)
• Fraud prevention and payment process
• Account settings
• To comply with legal requirements and tax calculation
• To enhance our e-commerce offers
• To receive our newsletter
If you create your account, we will collect data on your name, address, email address and phone number, which will be used to simplify your next order.
We usually collect data for as long as needed, we are under no legal obligation to continue to store it hereinafter. For example, we may store data on order for xxx years for tax and accountancy purposes. This includes your name, email address, billing and delivery addresses.
We store data on comments and reviews.

Who on our team will access your data?

Our team members have access to the information you have provided. Administrators and e-shop managers have access to
• order details (products, delivery)
• client details such as name, email address, delivery and billing addresses.
Our team has access to this information to process orders and provide refunds when necessary.

We process card payments through a secure platform Stripe. When processing payments, Stripe will store some data. This includes required information for payment execution such as order amount and billing information.